State Farm® Insurance Agent Chad Sokolowski

"After reading other reviews I’m unsure why we’ve had such a poor experience with this agent. From names being spelled wrong, to things being sent to an old address, and the worst of all calling to get new coverage on a vehicle 2 months ago, just to find out it was never even added to the policy. We even spoke to Chad directly. Every time we call we are always unsure if things are being handled correctly. We are cancelling our policy with this agent (still waiting to get a confirmation it’s been cancelled)."

"I am very pleased with how Chad Sokolowski handled my request for help. My car was in an accident in which it was the other drivers fault. I could not get any answers regarding the claim and was transferred from one per to another. This went on for over 3 weeks. I decided to contact Chad via email, and everything turned around within hours. Chad called me promptly and left me a voice message that he was looking into the claim, and he had made a few phone calls. Shortly after, I received a call from someone else asking me a few questions and it was ALL handled with that one call. They also mentioned that they would like to call Chad back and let him know it was all taken care of. That one email to Chad changed it all very quickly and I truly appreciated his quick response."

"Mr. Sokolowski was very professional, compassionate, and responsive to an insurance claim I had on my home's roof. HE did a great job at helping me resolve issues I was having with an adjuster. I am currently with StateFarm because Mr. Sokolowski is my agent. If he left, I would have no reason to stay. All others outside of his office that I had interaction with got me nowhere. Good job Sokolowski office!"

"I have been with State Farm for 30 years. Once my old agent retired I was moved to Chad's office. I was hesitant since I had such a good relationship with my old agent and her staff. Chad and his staff have been very welcoming and as I add policies they are very responsive and come in at a good price."

"My experience with this agency was extremely pleasant. I asked for an insurance quote and Amy responded quickly (within minutes), with no pressure to purchase. She was delightful and would recommend this agency to those of you who are in need of insurance. Their rates are affordable as well."

"I am writing this for my elderly mother , Bonnie. My father recently passed away and he always took care of business including insurance. They had the same insurance as long as I can remember because a friend of theirs owned the company. After their friend retired and sold his branch, the prices began to go up. We decided to shop around. Amy Swetz was very helpful. She reviewed my moms policies and was extremely helpful. Not only was my mom underinsured, she was paying astronomical prices. She is now insured at the appropriate level, and she is saving tons of money. Thank you Amy Swetz and State Farm Fairlawn Insurance for taking care of my mom! Sincerely, Tracey Games"

"Chad and his team are amazing. We had a claim in the last two weeks that led to some interesting side issues. They took a phone call on the edge of business hours, worked to get us to claims, gave us numbers to get restoration in the house immediately. They made phone calls, added documents to claims for us, sent emails to get us answers. Sometimes they just stopped to listen to what was happening and tell me that it will work out. After hours response to emails and questions along with making sure we were covered for hotel and food. Five star service all the way."

"I have been with State Farm for approximately 15 years. About 5 years ago, the service and responsiveness from our State Farm agent dwindled to almost none. We found a new agent in our neighborhood and asked to transfer our business. She NEVER spoke to us directly, although her staff was adequate. You'd think the THE AGENT would at least call to say thanks for choosing them. Well after 2 or 3 more moves, within State Farm, we landed with Chad. Not only can we speak to Chad when desired, but his staff is awesome as well!"

"I came to Chad and team with a renewal from another insurance company that was due in 2 days. Chad and team handled the fire drill with precision and got me two new policies at a significant savings. If you are a busy entrepreneur and you want to deal with knowledge and responsive business partners, Chad and team will not disappoint."