Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barbie Garrett

Barbie Garrett

October 10, 2024

5  out of  5
rating by Barbie Garrett
"Worked with Mariah. Very happy with all her hard work. She helped my husband and I with our Home & Auto and Personal Article Policy. Saved us money! We will contact Mariah for all our insurance needs."
We responded:
"Thank you for taking time to recognize Mariah's efforts! She takes pride in providing outstanding customer service."
Profile photo of Mackenzie Earl

Mackenzie Earl

October 2, 2024

5  out of  5
rating by Mackenzie Earl
"I had the pleasure of working with Melissa Owens for notarizing my signatures, and I couldn't be more satisfied. She made the entire process quick and efficient while also paying attention to every detail. Melissa’s professionalism and thoroughness really stood out, making what can often be a tedious task much easier. I highly recommend her services for anyone in need of notarization!"
We responded:
"Thank for Mackenzie for recognizing Melissa. She is the best! Glad you were able to take advantage of our complimentary Notary service."
Profile photo of mark anzelc

mark anzelc

August 27, 2024

5  out of  5
rating by mark anzelc
"Alex at at State Farm did a great job!"
We responded:
"Mark - Thank you for recognizing Alex! She is a customer service rock star!!"
Profile photo of Tom Coyle (Stanley)

Tom Coyle (Stanley)

July 28, 2024

5  out of  5
rating by Tom Coyle (Stanley)
"Excellent service. Melissa really goes out of her way to provide the best possible assistance in every way!!"
We responded:
"Tom - Thank you for recognizing Melissa's efforts, she is a blessing to our customers!"
Profile photo of audrey keathley

audrey keathley

June 19, 2024

5  out of  5
rating by audrey keathley
"Melissa helped me SO SO much! She was great!"
We responded:
"Audrey - thank you for recognizing Melissa! We appreciate your business and the opportunity to work with you."
Profile photo of Dawn Keathley

Dawn Keathley

June 19, 2024

5  out of  5
rating by Dawn Keathley
"I love my new State Farm office. Melissa is awesome! I actually asked her today if I was her only customer because she pleasantly gives me all of the attention I need!!! Thank you Melissa!"
We responded:
"Dawn - Thank you for sharing your experience with us, Melissa is definitely a professional at her job and loves assisting our customers! "
Profile photo of Heidi Shortridge

Heidi Shortridge

May 22, 2024

5  out of  5
rating by Heidi Shortridge
"I just want to say that Mariah Garrett is the best agent i have ever dealt with. She has helped me with all the hoops Ohio Fair Plan placed in front of me to get insurance. She also is so personable. just when i thought i was going to cry, she made me laugh.Please make sure you keep Mariah. I have never ever had such fantastic customer service..."
We responded:
"Heidi - thank you for recognizing Mariah! She loves assisting our clients and is so happy that she was able to help you."
Profile photo of Laura Stout

Laura Stout

May 20, 2024

5  out of  5
rating by Laura Stout
"Mariah Garrett and Melissa Owens were extremely helpful today in getting our claim started on our car today. We have had State Farm insurance and were very sad when our agent Ted Randles had retired several years ago. However today we found that he and his office personnel have been replaced with the best. Thank you so much to the both of them for all they did for us."
We responded:
"Laura - thank YOU for the wonderful review! Please let us know if we can ever assist you. We appreciate your business and kind words."
Profile photo of Jasmina Waters

Jasmina Waters

May 1, 2024

5  out of  5
rating by Jasmina Waters
"Melissa provided excellent customer service! I am glad I switched from Allstate to State Farm. It is much more affordable."
We responded:
"Thank you for the kind review - Melissa goes above and beyond to make sure our clients are taken care of. Much appreciated!"
Profile photo of Debra Graham

Debra Graham

April 29, 2024

5  out of  5
rating by Debra Graham
"Melissa was excellent---above and beyond wonderful service!"
We responded:
"Thank you for taking time to recognize Melissa, she prides herself on providing exceptional service to our clients. assist and "
Profile photo of Lauren Roman

Lauren Roman

April 17, 2024

5  out of  5
rating by Lauren Roman
"He is very patient and Quick to fix all my problems And he always calls me back"
We responded:
"Thanks so much Lauren for the review. We appreciate the opportunity to serve you and thank you for your business!"
Profile photo of Jay Strainer

Jay Strainer

April 8, 2024

5  out of  5
rating by Jay Strainer
"My credit union was giving me problems with proof of insurance for truck loan and camper. Melissa at State Farm went above and beyond. Mailed and called in proof of insurance. Saved me a lot of money."
We responded:
"Thank you for sharing your story and recognizing Melissa. She worked hard on your case and was happy to be of service to you."
Profile photo of Mindy Brown

Mindy Brown

March 26, 2024

5  out of  5
rating by Mindy Brown
"Mariah was great and easy to work with. It seems as though Alex finds ways to save people money as well, it's a WIN-WIN!"
We responded:
"Thank you for recognizing Mariah and Alex! They love "winning" for our customers."
Profile photo of JOHN CHEH

JOHN CHEH

March 19, 2024

5  out of  5
rating by JOHN CHEH
"Great services! Thank you so much! John"
We responded:
"Thank you for the review John! Pleased to know that you are satisfied with our customer service."
Profile photo of John Urdiales

John Urdiales

March 1, 2024

4  out of  5
rating by John Urdiales
"Melissa was very helpful with all my questions an concerns. Very please with the customer care."
We responded:
"John - thank you for being a client! Great to see that Melissa provided you with exceptional customer care!"
Profile photo of Daniel Beemer

Daniel Beemer

February 26, 2024

5  out of  5
rating by Daniel Beemer
"Alex was a pleasure to work with and provided me with an insurance quote in a very timely and convenient manner! In addition to her help in explaining the quote she also was able to accommodate my schedule and questions thoroughly."
We responded:
"We really appreciate you taking time to recognize Alex and her efforts! Thank you for giving her an outstanding review."
Profile photo of William Oehlenschlager

William Oehlenschlager

February 20, 2024

5  out of  5
rating by William Oehlenschlager
"Melissa Owens handled some account changes in a very professional and expedient manner. I often dread these type of encounters, but today’s made my day."
We responded:
"So glad Missy was able to make your day Mr.O! We appreciate you leaving her such a nice review."
Profile photo of Matthew Franks

Matthew Franks

February 9, 2024

5  out of  5
rating by Matthew Franks
"Alex is so helpful and patient. Took time to explain different coverages available"
We responded:
"Thank you for the positive feedback and recognition of Alex. We appreciate the opportunity to manage your insurance needs."
Profile photo of Alexis Gaugler

Alexis Gaugler

February 1, 2024

5  out of  5
rating by Alexis Gaugler
"Setting up my policy was super easy. The rep I spoke with (Mariah G) was super friendly, and very helpful!"
We responded:
"Alexis - Welcome to Sokolowski State Farm and thank you for recognizing Mariah! Please let us know if we can ever assist with any of your other insurance and financial services needs."
Profile photo of Tommy Swanner

Tommy Swanner

January 31, 2024

5  out of  5
rating by Tommy Swanner
"Mariah was an incredible help to me I would have figured out my problem without her. She’s also very nice."
We responded:
"Tommy - Thank you for recognizing Mariah's exemplary customer service. Please contact any of us if you need additional insurance or financial services assistance."
Profile photo of Natasha Volkov

Natasha Volkov

January 11, 2024

5  out of  5
rating by Natasha Volkov
"Mariah who works in the office is outstanding. She helped me navigate a complex issue and was able to use her subject matter expertise to ensure a successful outcome. Great service"
We responded:
"Natasha, thank you for this great compliment! We strive to provide you with the great customer care you deserve. "
Profile photo of Saber Soltani

Saber Soltani

January 4, 2024

5  out of  5
rating by Saber Soltani
"Great services with a strong selection of insurance solutions available. My wife and I worked with Mariah Garrett – State Farm Agent for our auto and homeowners insurance. He helped us increase our coverage while cutting the annual expense in half. The insurance is quality, as we've (unfortunately) had to use the comprehensive coverage twice."
We responded:
"Saber - Happy new Year - so glad Mariah could help with your auto and home needs, we appreciate you taking the time to give our Agency a review."
Profile photo of Fred Adams

Fred Adams

December 21, 2023

5  out of  5
rating by Fred Adams
"Thx for help me with your services"
We responded:
"So glad Alex could help you with your Business Insurance Fred! Thank you for giving us the opportunity to earn your business."
Profile photo of Ali D

Ali D

December 14, 2023

5  out of  5
rating by Ali D
"I would highly recommend Mr Chad Sokolowski and personnel here at State Farm. Five stars just doesn’t convey enough my sincere appreciation to them. The staff are exemplary and always go the extra mile for clients. My inquiries were always addressed promptly and thoroughly, they exuded upmost professionalism, and I was always greeted warmly and made to feel like a welcomed and truly valued client. Before moving out of state, I was going through some fairly difficult life transitions, and the staff I worked with went out of their way to ascertain I received the great deal of coverage I did, followed up so often, and beyond their scope of duty, to discern if I had questions or concerns remaining - and on a personal level, always willing to lend a listening ear. The professionalism, insight, courtesy, proficiency and stellar service they all bestowed upon me is a blessing of great magnitude, and I highly recommend to friends, colleagues and anyone in need of insurance related services!"
We responded:
"Ali - Thank you for the review, your kind words are appreciated. Please call if you ever return to Ohio, we would welcome the opportunity to serve you and manage your insurance needs again. "
Profile photo of Fairlane Car Co.

Fairlane Car Co.

November 20, 2023

5  out of  5
rating by Fairlane Car Co.
"Chad was a pleasure to do business with!! I highly recommend reaching out to Chad & his team for all your insurance needs!! Thanks again!!"
We responded:
"Tom - Great doing business with you. Please call on us if you have any current or future insurance needs."