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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jackie Larkin

November 17, 2025

5  out of  5
rating by Jackie Larkin
"Chad Sokolowski & his team - ESPECIALLY Alexandria Franks are the only reason we have stayed with State Farm. Whoever decided that a multi-vehicle insurance policy was a good idea & designed the Declarations Page for that policy should be required to handle ALL customer inquiries regarding understanding the vehicle premiums. This State Farm team has the patience of saints."
We responded:
"Melissa strives to provide you with friendly, professional and thorough customer care, Jackie! Thank you for the kind review recommending her services to others. It is a wonderful compliment!"
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Dr. Wendy Fogle Hanasky

November 17, 2025

5  out of  5
rating by Dr. Wendy Fogle Hanasky
"I cannot say enough great things about Chad Sokolowski at State Farm. He handles both my auto and home insurance, and every interaction with him is truly exceptional. Chad is incredibly efficient, thorough, and on top of every detail — he makes the entire process effortless for me. On top of being a true professional, he is also one of the most personable agents you’ll ever meet. He explains everything clearly, answers all my questions with patience, and genuinely cares about his clients. If you’re looking for someone who will take amazing care of you, I highly recommend Chad. You won’t find a better insurance agent."
We responded:
"Hi Dr. Hanasky, thank you so much for your kind words! I’m thrilled to hear that I’ve been able to make managing your auto and home insurance effortless and clear. Your feedback truly means a lot, and I greatly appreciate your recommendation!"
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heather fairchild

November 12, 2025

5  out of  5
rating by heather fairchild
"Melissa is fantastic, so helpful. I have never had better customer service in 43 years! best switch I have ever made"
We responded:
"Hi Heather! Thank you so much for your kind words! We’re thrilled to hear that Melissa was able to provide such an outstanding experience. It means a lot to know we’ve made your switch a positive one, and we truly appreciate your trust!"
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Sandy Whyde

November 12, 2025

5  out of  5
rating by Sandy Whyde
"Melissa Owens was an absolute Joy to work with. I had the pleasure of speaking with Melissa again. Always kind and professional."
We responded:
"Thank you so much for your kind words, Sandy! We're thrilled to hear that Melissa was such a joy to work with. She truly strives to provide excellent service, and we’re glad that you had a positive insurance experience. If you ever need anything in the future, don’t hesitate to reach out!"
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Nancy Wagner

November 10, 2025

5  out of  5
rating by Nancy Wagner
"I’ve spoken to Emily Walsh at your office. She is a professional and has always been very helpful. I’d recommend this agent for your insurance needs."
We responded:
"Thanks for your kind words, Nancy! It’s great to know Emily has provided you with the professional service you deserve. We’re here for all your insurance needs!"
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Zack Newman

November 10, 2025

5  out of  5
rating by Zack Newman
"Emily Walsh provided impeccable service helping me get a quote. She made everything smooth and seamless"
We responded:
"Thank you, Zack! I’m glad to hear Emily made the process smooth and seamless. We appreciate your trust in our State Farm office!"
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Aldo Tersigni

November 7, 2025

5  out of  5
rating by Aldo Tersigni
"Chad is a very attentive and professional agent(who never forgets my birthday)."
We responded:
"Thanks, Aldo! I’m happy to hear you’re satisfied with your State Farm coverage. Your continued trust and support mean a lot!"
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Don Lauer

November 5, 2025

5  out of  5
rating by Don Lauer
"Emily was great"
We responded:
"Don, we appreciate the kind words! Emily is thrilled to hear she made your experience a great one. Thank you for trusting our State Farm team with your insurance."
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Dave Chapman

November 5, 2025

5  out of  5
rating by Dave Chapman
"Missy & Emily were very helpful in setting up my dss"
We responded:
"Dave, thank you for your review! We’re glad Missy and Emily could help you set up your DSS. We appreciate you trusting our State Farm office with your insurance needs!"
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John Daugherty

November 5, 2025

5  out of  5
rating by John Daugherty
"Emily was very helpful."
We responded:
"John, thank you so much for the 5 stars! We’re thrilled to hear Emily was helpful and that you had a great experience with your Property insurance needs. We appreciate you choosing State Farm and our agency — we’re always here if you ever need anything!"
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John Donofrio

October 28, 2025

5  out of  5
rating by John Donofrio
"I’ve spoken with Melissa Owens many times over the years. She is a pleasure to work with. She’s professional, informative and thoroughly knowledgeable of insurance matters. She is an asset to State Farm."
We responded:
"Thank you so much, John! We’re thrilled to hear that Melissa has consistently provided such professional and knowledgeable service over the years. Your kind words mean a lot to her and to our team!"
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Kevin Blair

October 28, 2025

5  out of  5
rating by Kevin Blair
"All helpful knowledge and care"
We responded:
"Thank you so much, Kevin! We’re glad to hear you found our team knowledgeable and helpful. We truly appreciate your feedback and your trust in us!"
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Ken Greenbank

October 28, 2025

5  out of  5
rating by Ken Greenbank
"Melissa Owens always responds to my insurance questions the same day. Always pleasant along with the entire office staff."
We responded:
"Hi Ken! Thank you for your kind words! We’re glad Melissa and the team have been able to assist you promptly and make your experience pleasant. We truly appreciate your trust and support!"
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Joseph Kalial

October 28, 2025

5  out of  5
rating by Joseph Kalial
"Melissa and Emily are awesome they are they are very awesome what great people you guys should have fives all the way across-the-board that's from me Joe Khalil you got it and Chad's great too"
We responded:
"Thank you so much for your kind words, Joe! We’re thrilled to hear you had a great experience, and I’ll be sure to share your compliments with Melissa and Emily. We really appreciate your support!"
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Leisha Burrows

September 9, 2025

5  out of  5
rating by Leisha Burrows
"Emily is a wonderful delight. All the staff is very friendly and helpful."
We responded:
"Thanks for the 5-star insurance rating, Leisha!"
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Justin Bober

September 8, 2025

5  out of  5
rating by Justin Bober
"Emily is kind, professional and extremely knowledgeable in helping me find the right insurance for my needs! I highly recommend Emily Walsh to anyone looking for a home and auto policy. She will make sure everything is covered and all information is detailed and explained properly to avoid confusion."
We responded:
"Justin - Thank you for recognizing Emily and giving her an awesome review! She is a rockstar!!"
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Jack Wright

August 15, 2025

5  out of  5
rating by Jack Wright
"Melissa was wonderful and accurate with my recent purchases. I would highly recommend working with her for your insurance purchases."
We responded:
"Jack - thanks so much for recognizing Melissa! Her passion is helping our current clients and welcoming new folks to our State Farm family."
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Robyn Jancha

August 14, 2025

5  out of  5
rating by Robyn Jancha
"Chad and his team are amazing. We had a claim in the last two weeks that led to some interesting side issues. They took a phone call on the edge of business hours, worked to get us to claims, gave us numbers to get restoration in the house immediately. They made phone calls, added documents to claims for us, sent emails to get us answers. Sometimes they just stopped to listen to what was happening and tell me that it will work out. After hours response to emails and questions along with making sure we were covered for hotel and food. Five star service all the way. 8/14/25 Updated to add that Melissa in the office is always an amazing help when I reach out for something. Tries to get an answer and will let me know asap once she has a solution or a plan in place. I can always depend on her to follow up and follow through for us."
We responded:
"Robyn, we are always here to help in any way that we can!! Thank you so much for the great review!"
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Linda Bare

August 14, 2025

5  out of  5
rating by Linda Bare
"I was looking to find a cheaper price for my home and car insurance. I phoned the office and was connected with Melissa Owens. She not only has a very pleasant personality, but she also provided me with great, prompt, service. It was a pleasant surprise when she got me the same coverage for a lot less money. There were several steps involved to change insurance companies and Melissa did a fantastic job of guiding me along the way. I am most appreciative of her and the way she made this process easy. Thank you, State Farm and Melissa for helping me."
We responded:
"Linda - Thank you for giving us the opportunity to assist you. We appreciate your business and kind words for the outstanding job that Melissa does in assisting clients!"
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Bryan A McGown

August 14, 2025

5  out of  5
rating by Bryan A McGown
"I appreciate Melissa's assistance during a difficult situation in our family. Her constant advocacy gave us confidence, that we were important and our needs were not only heard, but met."
We responded:
"Bryan - thank YOU for recognizing Melissa. She is asset to our clients and Agency."
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Gary Gargano

July 15, 2025

5  out of  5
rating by Gary Gargano
"Mariah was a pleasure to deal with again , couldn't have been more helpful ."
We responded:
"Gary - Thank you for recognizing Mariah and her efforts, we appreciate hearing from our clients!"
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Justin Carter

June 24, 2025

5  out of  5
rating by Justin Carter
"Was in the process of moving and trying to get new insurance. Great help, got back to me quickly and did a great job reaching out to me when I forgot to get back to them while trying to juggle everything"
We responded:
"Justin - welcome to the Agency! So glad Alex could assist with your transition. Thank you for recognizing her efforts!"
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Dinar Omuralieva

June 3, 2025

5  out of  5
rating by Dinar Omuralieva
"I recently had an incredible experience with State Farm, and I can’t recommend them enough! Thanks to Melissa D Owens, she was professional, friendly, and genuinely helpful in finding the perfect coverage for my needs."
We responded:
"Dinar - thank you for recognizing Melissa! We appreciate the kind review and look forward to assisting you with all of your insurance needs."
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Janice HB

May 27, 2025

5  out of  5
rating by Janice HB
"Chad and his team are wonderful to work with. I highly recommend his agency for your insurance needs."
We responded:
"Janice - thank you for the 5 star review. We appreciate your business and look forward to serving you in the future."
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Dwight Seaman

April 27, 2025

5  out of  5
rating by Dwight Seaman
"Melissa D Owens provided me with very quick and efficient help on Saturday 04/26/25. I needed a quote on a new vehicle which she provided and then provided details behind the cost as well as alternatives on how to lower the cost."
We responded:
"Dwight - thank you for recognizing Melissa! She truly works hard to make every interaction the best that it can be."