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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charles Miller

March 24, 2025

5  out of  5
rating by Charles Miller
"Mariah is fabulous. Glad you have such a wonderful person working for you."
We responded:
"Thank you for your kind words, Charles! We’re so glad to hear that Mariah provided such a great experience. We’re lucky to have her on our State Farm team! We truly appreciate your support and look forward to assisting you & all of your insurance needs in the future."
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Austin Gabel

March 22, 2025

5  out of  5
rating by Austin Gabel
"Mariah helped me. She was very informative and professional. She's HER."
We responded:
"Thank you, Austin! We're so glad Mariah could assist you with professionalism and great information. We appreciate your feedback!"
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Morgan Tognetti

March 20, 2025

5  out of  5
rating by Morgan Tognetti
"Alex Franks is such a great agent!!! Super knowledgeable, professional and always goes above and beyond."
We responded:
"Thank you, Morgan! We're so glad to hear that Alex provided you with top-notch service. We appreciate your kind words and look forward to continuing to serve you & all of your insurance needs for many years to come!"
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Pierre Ferrer

March 14, 2025

5  out of  5
rating by Pierre Ferrer
"Melissa Owens is one of the most thorough reps I have worked with for anything. She made sure any changes we requested for our new policies were completed within the same day. She followed up with every next step, and went out of her way to meet with me for a wet signature. That is professionalism. It's refreshing to work with someone who goes above and beyond for a client."
We responded:
"Thank you, Pierre! We’re thrilled to hear that Melissa provided such thorough and professional service. Going above and beyond for our clients is what we strive for, and we’re so glad she made the process smooth and efficient for you. We truly appreciate your kind words and your trust in us!"
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Rajinder Kaur

March 12, 2025

5  out of  5
rating by Rajinder Kaur
"Nice"
We responded:
"Thank you for taking the time to share your 5-star insurance review with us, Rajinder! We appreciate the support!"
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Neal Manning

March 1, 2025

5  out of  5
rating by Neal Manning
"Melissa did a great job providing same day notary service when I needed it right away. She was very helpful"
We responded:
"Thank you, Neal! We're glad Melissa could assist you with same-day notary service when you needed it. We appreciate your kind words!"
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Sandy Whyde

February 27, 2025

5  out of  5
rating by Sandy Whyde
"Melissa Owens was an absolute Joy to work with."
We responded:
"Thank you so much for your kind words, Sandy! We're thrilled to hear that Melissa was such a joy to work with. She truly strives to provide excellent service, and we’re glad that you had a positive insurance experience. If you ever need anything in the future, don’t hesitate to reach out!"
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Jackie Larkin

January 6, 2025

5  out of  5
rating by Jackie Larkin
"Alexandria Franks was extremely helpful in making minor adjustments to our homeowners policy as well as a townhouse second property. With her assistance we now have the most practical coverage within an affordable price range. Even though she works 100% remotely, she is efficient, knowledgeable, attentive, patient, and respectful. She is now my State Farm "go-to" person."
We responded:
"Melissa strives to provide you with friendly, professional and thorough customer care, Jackie! Thank you for the kind review recommending her services to others. It is a wonderful compliment!"
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James zdanczewski

January 2, 2025

5  out of  5
rating by James zdanczewski
"When ever I need to make a change or update on my account the office staff is always helpful. Thank you Melissa Owens for your help with my renters policy in December. Great job"
We responded:
"Jim - Thank you for recognizing Melissa and the outstanding job that she does to assist our customers with their insurance needs."
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Carol Delly

December 3, 2024

5  out of  5
rating by Carol Delly
"Melissa was very professional and caring. She addressed the situation and hopefully, all will be resolved. Thank you., Melissa."
We responded:
"Thank you for your thoughtful review, Carol! We're glad Melissa could assist you with professionalism and care. We're confident your situation will be resolved, and we're always here to help you & all of your insurance needs!"
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guitarjamescdc

November 25, 2024

5  out of  5
rating by guitarjamescdc
"Melissa was very helpful setting up my new policy with state farm. I'm am very happy with the customer service I received."
We responded:
"Thank you for recognizing Melissa! She prides herself on exceptional client service and is always willing to help. "
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Paul Schwager

November 22, 2024

5  out of  5
rating by Paul Schwager
"Mariah is extremely knowledgeable in all insurance matters. She helped us successfully navigate a complicated situation with patience and kindness. We highly recommend Mariah Garrett and the Chad Sokolowski Team"
We responded:
"Thank you so much, Paul, for your wonderful feedback! We’re thrilled to hear that Mariah’s knowledge, patience, and kindness made a difference in navigating your situation. We’re proud to have her on our team here at Chad Sokolowski State Farm and truly appreciate your recommendation. We’re always here to help with anything you need!"
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Barbie Garrett

October 10, 2024

5  out of  5
rating by Barbie Garrett
"Worked with Mariah. Very happy with all her hard work. She helped my husband and I with our Home & Auto and Personal Article Policy. Saved us money! We will contact Mariah for all our insurance needs."
We responded:
"Thank you for taking time to recognize Mariah's efforts! She takes pride in providing outstanding customer service."
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Mackenzie Earl

October 2, 2024

5  out of  5
rating by Mackenzie Earl
"I had the pleasure of working with Melissa Owens for notarizing my signatures, and I couldn't be more satisfied. She made the entire process quick and efficient while also paying attention to every detail. Melissa’s professionalism and thoroughness really stood out, making what can often be a tedious task much easier. I highly recommend her services for anyone in need of notarization!"
We responded:
"Thank for Mackenzie for recognizing Melissa. She is the best! Glad you were able to take advantage of our complimentary Notary service."
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mark anzelc

August 27, 2024

5  out of  5
rating by mark anzelc
"Alex at at State Farm did a great job!"
We responded:
"Mark - Thank you for recognizing Alex! She is a customer service rock star!!"
Profile photo of Tom Coyle (Stanley)

Tom Coyle (Stanley)

July 28, 2024

5  out of  5
rating by Tom Coyle (Stanley)
"Excellent service. Melissa really goes out of her way to provide the best possible assistance in every way!!"
We responded:
"Tom - Thank you for recognizing Melissa's efforts, she is a blessing to our customers!"
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audrey keathley

June 19, 2024

5  out of  5
rating by audrey keathley
"Melissa helped me SO SO much! She was great!"
We responded:
"Audrey - thank you for recognizing Melissa! We appreciate your business and the opportunity to work with you."
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Dawn Keathley

June 19, 2024

5  out of  5
rating by Dawn Keathley
"I love my new State Farm office. Melissa is awesome! I actually asked her today if I was her only customer because she pleasantly gives me all of the attention I need!!! Thank you Melissa!"
We responded:
"Dawn - Thank you for sharing your experience with us, Melissa is definitely a professional at her job and loves assisting our customers! "
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Heidi Shortridge

May 22, 2024

5  out of  5
rating by Heidi Shortridge
"I just want to say that Mariah Garrett is the best agent i have ever dealt with. She has helped me with all the hoops Ohio Fair Plan placed in front of me to get insurance. She also is so personable. just when i thought i was going to cry, she made me laugh.Please make sure you keep Mariah. I have never ever had such fantastic customer service..."
We responded:
"Heidi - thank you for recognizing Mariah! She loves assisting our clients and is so happy that she was able to help you."
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Laura Stout

May 20, 2024

5  out of  5
rating by Laura Stout
"Mariah Garrett and Melissa Owens were extremely helpful today in getting our claim started on our car today. We have had State Farm insurance and were very sad when our agent Ted Randles had retired several years ago. However today we found that he and his office personnel have been replaced with the best. Thank you so much to the both of them for all they did for us."
We responded:
"Laura - thank YOU for the wonderful review! Please let us know if we can ever assist you. We appreciate your business and kind words."
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Jasmina Waters

May 1, 2024

5  out of  5
rating by Jasmina Waters
"Melissa provided excellent customer service! I am glad I switched from Allstate to State Farm. It is much more affordable."
We responded:
"Thank you for the kind review - Melissa goes above and beyond to make sure our clients are taken care of. Much appreciated!"
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Debra Graham

April 29, 2024

5  out of  5
rating by Debra Graham
"Melissa was excellent---above and beyond wonderful service!"
We responded:
"Thank you for taking time to recognize Melissa, she prides herself on providing exceptional service to our clients. assist and "
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Lauren Roman

April 17, 2024

5  out of  5
rating by Lauren Roman
"He is very patient and Quick to fix all my problems And he always calls me back"
We responded:
"Thanks so much Lauren for the review. We appreciate the opportunity to serve you and thank you for your business!"
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Jay Strainer

April 8, 2024

5  out of  5
rating by Jay Strainer
"My credit union was giving me problems with proof of insurance for truck loan and camper. Melissa at State Farm went above and beyond. Mailed and called in proof of insurance. Saved me a lot of money."
We responded:
"Thank you for sharing your story and recognizing Melissa. She worked hard on your case and was happy to be of service to you."
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Mindy Brown

March 26, 2024

5  out of  5
rating by Mindy Brown
"Mariah was great and easy to work with. It seems as though Alex finds ways to save people money as well, it's a WIN-WIN!"
We responded:
"Thank you for recognizing Mariah and Alex! They love "winning" for our customers."